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All Systems Operational

Updated a few seconds ago

Academic Applications

Operational

Aeries

Operational

Alexandria Library Services

Operational

ITS Operations

Operational

OCDE Applications

Operational

Scheduled Maintenance

OCDE Planned MaintenancePlanned Maintenance

Schedule

November 23, 2024 6:00PM - November 24, 2024 11:00PM PST

Components

OCDE Applications

Service

OCDE Business Applications

Description

OCDE will be performing planned maintenance Saturday November 23rd at 6PM to Sunday November 24th 11PM. Access to OCDE's Business Applications will be unavailable during this window.

1

Upcoming Maintenances

4

Incidents Last 30 Days

0

Maintenances Last 30 Days

External Services

Azure

Clever

Duo

Finalsite

Google Cloud

MS Office365

Savvas Learning

History (Last 7 days)

GUEST WiFi UnavailableService Disruption

Incident Status

Service Disruption


Components


Service



October 8, 2024 9:49AM PDT
[Resolved] Service has stabilized, and users are able to connect.

October 4, 2024 3:58PM PDT
[Monitoring] While service initially appeared stable, ITS is continuing to monitor intermittent connectivity issues with the Guest network. ITS will continue to investigate this issue. We appreciate your patience.

October 4, 2024 3:47PM PDT
[Monitoring] ITS has restored access to the Guest network. Users are able to access the captive portal and sign in. ITS will continue to monitor for stability. We thank you for your patience.

October 4, 2024 3:09PM PDT
[Investigating] ITS has received reports that the Guest network is unavailable. ITS is investigating the issue.
Help Desk UnavailableDegraded Performance

Incident Status

Degraded Performance


Components


Service



October 7, 2024 2:46PM PDT
[Resolved] The IT help desk is fully operational. Performance is back to normal. ITS will monitor for the next few days and post updates as needed.

October 7, 2024 12:18PM PDT
[Monitoring] ITS has found the source of the issue relating to the help desk outage and has restored service. Services have stabilized. ITS will continue to monitor availability of the help desk and update as needed.

October 7, 2024 11:18AM PDT
[Investigating] ITS is investigating an issue with the IT helpdesk loading exceptionally slow or not at all.