February 11, 2026 7:21AM PST
RESOLVED
Clever reports the incident as resolved, and systems have remained stable for several hours.February 10, 2026 1:53PM PST
MONITORING
Clever services appear to be coming back online.
ITS will continue to monitor for system stability.February 10, 2026 1:40PM PST
IDENTIFIED
Clever reports the issue is with their service provider, Amazon Web Services (AWS). AWS is reporting name resolution failures for certain users of their platform, which is why Clever is not loading.
WSD ITS is monitoring both Clever and AWS for further information.February 10, 2026 12:49PM PST
IDENTIFIED
Clever has acknowledged that their services are unavailable and is investigating the issue.February 10, 2026 12:42PM PST
IDENTIFIED
Clever is experiencing an outage and the website is currently not accessible.
- Users may see the site fail to load or display errors when accessing Clever.
- Single sign-on access to Clever and linked apps may not work until service is restored.
- If Clever becomes available again later, you may need to clear your browser cache or full refresh (Ctrl + F5) to reload the site.
February 10, 2026 12:26PM PST
INVESTIGATING
ITS has received reports that Clever is unreachable. We're monitoring the situation and will update as soon as more information is available.
